Sapphire Phenix is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and dispose of your personal information in compliance with the Australian Privacy Principles under the Australian Privacy Act 1988 (Cth). By using our services, you agree to the terms outlined in this policy.
We collect personal information that is necessary for the provision of our coaching and wellbeing services. This may include information such as:
- Name, contact details, and demographic information
- Health and wellbeing information relevant to our services
- Career or professional background
- Any other information necessary for the coaching process
We collect this information through direct interactions with you (e.g., forms, emails, consultations) and through other lawful means. We ensure that any personal information we collect is relevant and necessary to the services we provide.
In addition to the above, we may collect personal information such as your name, email address, phone number, and other contact details. This information is used for the following purposes:
- To communicate with you regarding updates, promotions, or new products.
- To maintain and improve our services and customer relationships.
This data is collected with your consent and used solely for the purposes outlined in this policy.
We use the personal information we collect for the following purposes:
- To provide our coaching, wellbeing, and leadership services
- To communicate with you regarding your coaching sessions
- To improve our services based on your feedback
- To comply with legal or regulatory requirements
We do not use or disclose your personal information for any other purpose without your consent, unless required by law.
Your data is stored securely using industry-standard measures to protect against unauthorized access, loss, or misuse. We take reasonable steps to ensure that your personal information is stored securely in both digital and physical forms.
To provide the best possible service and maintain efficient operations, we may securely share your data with trusted third-party systems, such as customer relationship management tools. These systems are used to improve our internal processes and service delivery. We want to be transparent that this is standard industry practice, and we ensure that any third-party systems we use comply with strict data protection standards.
We will never sell or share your data for marketing or other purposes unrelated to our business relationship with you.
We take reasonable steps to ensure that the personal information we hold is stored securely. This includes:
- Storing personal information in secure electronic systems with appropriate access controls
- Ensuring that paper records are stored in a secure, locked location
We may also use cloud-based storage systems that comply with Australian privacy laws, and we take measures to ensure that third-party providers also adhere to the Australian Privacy Principles.
When personal information is no longer needed for the purposes for which it was collected, we take steps to securely dispose of or de-identify it. This may involve:
- Shredding physical documents containing personal information
- Permanently deleting electronic records from our systems
We ensure that all disposal methods are secure and comply with the Australian Privacy Principles to protect your privacy.
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to your data.
- Opt out of receiving promotional communications at any time.
If you wish to exercise any of these rights, please contact us using the details provided below.
You have the right to request access to the personal information we hold about you, as well as to request corrections if the information is inaccurate or incomplete. If you wish to access or correct your information, please contact us using the details provided below.
If you have any concerns about how we handle your personal information, or if you believe we have not complied with the Australian Privacy Principles, please contact us. We will investigate your concerns and respond in a timely manner.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]
Phone: +61 426 430 520
Website: www.sapphirephenix.au
© Sapphire Phenix Pty Ltd. designed and developed by Home PC Repair.
Australian Business Number 49683994069